Returns & Exchanges

At Strauss, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. Simply ensure items are in their original condition with tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging and include the printed return authorization slip provided by our portal.

• 3.
  Ship Your Items

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.